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Privacy Policy

Our Commitment to Privacy:

We take your security and privacy seriously. We guarantee never to divulge, sell or pass on your personal details to a third party without your prior consent. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, it is accessible from every page on the website via a dropdown on the masthead.

 

The Information We Collect

When ordering from Exclusive Memorabilia Ltd you (the customer) will be asked to provide us with certain information; this includes your name, address, email address and telephone number etc. This information then allows us to fulfil your purchases / orders in good faith.

This notice applies to all information collected or submitted on the Exclusive Memorabilia Ltd website, www.exclusivememorabilia.com. On some pages, you can purchase goods, make requests, and register to receive materials.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

The types of personal information collected at these pages are:
•    Name
•    Address
•    Email address
•    Credit Card details  
•    Phone number
•    [Etc.]

 

The Way We Use Information

We use the information you provide about yourself when purchasing / placing an order to complete that purchase / order. We do not share this information with outside parties except to the extent necessary to complete that specific purchase / order. Exclusive Memorabilia Ltd does not sell, rent or exchange your personal details with any third party. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you indicate your consent.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Should you never wish to receive further updates from us, please email us at customerservices@exclusivememorabilia.com or log in to your account on the website.

 

Our Commitment To Data Security

Exclusive Memorabilia Ltd has a committed Security Policy. Exclusive Memorabilia Ltd will retain copies of the information provided when you register on the website or order any products from the site. Exclusive Memorabilia Ltd implements a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.

All sensitive and credit card information supplied by any visitor to us is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. This certificate is issued by a certification authority, in our case Geo Trust. When you are asked to enter any credit card information the web site will be secure. This is easily identifiable by an icon in the bottom of the browser window resembling an unbroken key or a closed lock or by a closed lock in the address bar. SSL ensures that the information being sent is secure.

 

Sage Pay Security Statement

Exclusive Memorabilia Ltd uses the SagePay online payment system, using SSL for security, and does not hold any customer card details on our server at any time. As a Payment Service Provider, thousands of businesses outsource their transaction security to Sage Pay. It is their top priority to ensure that transaction data is kept secure at all times.

Transaction security
All transaction information passed to the Sage Pay Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to the Sage Pay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Encryption and Data Storage
Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data held by Sage Pay is extremely secure and Sage Pay is regularly audited by the banks and banking authorities to ensure it remains so.
Links to banks
Sage Pay have multiple private links into the banking network that are completely separate from the internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
Employee access
No individuals within Sage Pay are able to decrypt transaction information or cardholder data. The systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from our own employees because their systems never display the full card numbers, even on administration screens.

 

Cookies

Cookies are small amounts of information that we may store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits and to set up and maintain an account with us. They also allow us to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers' needs. 

You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.

 

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please use our contact form and we will endeavour to answer all queries within one working day.