Our Commitment to Privacy:
We take your security and privacy seriously. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, it is accessible from every page on the website via a dropdown on the masthead.
The EU General Data Protection Regulation (GDPR)
If you wish to unsubscribe from our mailing list you can do that from within any newsletter by clicking the unsubscribe button. Alternatively, contact us and we will swiftly remove your email from the mailing list.
If you have previously purchased from us then we will have securely stored your name, address, phone number and email address for delivery purposes only. Please contact us if you wish us to remove your details from our database or want to know what information we have stored about you.
We never store, or have access to, your credit card or debit card details. These are all securely processed by SagePay (see below).
The Information We Collect
When ordering from Exclusive Memorabilia Ltd you will be asked to provide us with certain information; this includes your name, address, email address and telephone number, which allows us to fulfil your orders.
This notice applies to all information collected or submitted on the Exclusive Memorabilia Ltd website, www.exclusivememorabilia.com.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
The types of personal information collected at these pages are:
• Email address
• Phone number
The Way We Use Information
We use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that specific purchase, for example by sharing with DHL to enable them to deliver the order. Encrypted card details are securely passed to Sage Pay to enable the purchase. Exclusive Memorabilia Ltd does not sell, rent or exchange your personal details with any third party. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Our Commitment To Data Security
Exclusive Memorabilia Ltd has a committed Security Policy. All sensitive and credit card information supplied by any visitor to us is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. This certificate is issued by a certification authority. When you are asked to enter any credit card information the web site will be secure. This is easily identifiable by a closed lock in the address bar. SSL ensures that the information being sent is secure.
Sage Pay Security Statement
Exclusive Memorabilia Ltd uses the SagePay online payment system, using SSL for security, and does not hold any customer card details on our server at any time. As a Payment Service Provider, thousands of businesses outsource their transaction security to Sage Pay. It is their top priority to ensure that transaction data is kept secure at all times.
All transaction information passed to the Sage Pay Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to the Sage Pay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Encryption and Data Storage
Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data held by Sage Pay is extremely secure and Sage Pay is regularly audited by the banks and banking authorities to ensure it remains so.
Links to banks
Sage Pay have multiple private links into the banking network that are completely separate from the internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
No individuals within Sage Pay are able to decrypt transaction information or cardholder data. The systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from our own employees because their systems never display the full card numbers, even on administration screens.
Cookies are small amounts of information that we may store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits and to set up and maintain an account with us. They also allow us to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers' needs.
You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.
How To Contact Us:
Should you have other questions or concerns about these privacy policies, please use our contact form and we will endeavour to answer all queries within one working day.