This snooker cue was personally signed by Stephen Hendry on February 21, 2023 in Wolverhampton. Hendry is a seven-time World Champion, making him the most successful player in the modern era of the World Snooker Championship. He also holds the record for the most seasons as world number one (9 seasons).
This item is supplied with a Certificate of Authenticity detailing when and where the product was signed. Our company number and details are included on the certificate.
Signing photo
The certificate for this product includes a photo of the sportspeople or celebrity signing one of the product line at the relevant signing session. For logistical reasons it is impossible to photograph every product being signed, but showing that the sportsperson or celebrity was present and signing items is, we believe, the best way to demonstrate the legitimacy of your products.
Numbered security hologram
Your certificate will come with a numbered security hologram, which will correspond to a matching, identically numbered hologram on your product. This ensures that the certificate can only be used to authenticate the item for which there is a corresponding number. If anyone attempts to remove either hologram it will destruct, so it is impossible to transfer the holograms to other items.
UK delivery
We aim to dispatch all orders made before 12pm for delivery the following day, not including Saturdays and Sundays apart from framed to order items (see below). Orders placed after 12pm are likely to take a day longer. The cost of delivery will be shown during the checkout process. All items are sent by DHL. If you are not in when a delivery is attempted, DHL will make two more attempts to redeliver, after which they will leave a card with instructions on how to retrieve it.
UK delivery of framed-to-order items
If you add a deluxe frame via the dropdown on the product page, this item is framed to order. Upon receiving your order we dispatch the order to our framers in one working day. They require seven working days to frame the item, although it is usually much quicker, and will then dispatch the item direct to you by DHL Express. The cost of delivery will be shown during the checkout process. If you are not in when a delivery is attempted, DHL will make two more attempts to redeliver, after which they will leave a card with instructions on how to retrieve your parcel.
EU delivery
All orders will be sent duties paid, so there should be no extra charges to pay on delivery. We aim to dispatch all orders made before 12 pm for delivery the following day, not including Saturdays and Sundays apart from framed to order items (see below). Orders placed after 12 pm are likely to take a day longer. The cost of delivery will be shown during the checkout process. If you are not in when a delivery is attempted, the parcel will be taken to your nearest DHL depot and a card will be left with instructions on how to retrieve it.
EU delivery of framed-to-order items
All orders will be sent duties paid, so there should be no extra charges to pay on delivery. The estimated time of dispatch of preframed items will be shown on the product page. If you add a deluxe grame via the dropdown on the product page, this item is framed to order. Upon receiving your order we dispatch the order to our framers in one working day. They require seven working days to frame the item, although it is usually much quicker, and will then dispatch the item direct to you by DHL. The cost of delivery will be shown during the checkout process. If you are not in when a delivery is attempted, DHL will make two more attempts to redeliver, after which they will leave a card with instructions on how to retrieve your parcel.
International delivery
We aim to dispatch all orders within 48 hours, not including Saturdays and Sundays apart from framed to order items (see below). All items are dispatched using DHL Express. Shipping time varies from 1-3 days for the United States to 8-10 days for the Falkland Islands. Fees are calculated and displayed during the checkout process dependent on size, weight and destination. We are not responsible for any customs duties, taxes or levies on international orders. We do not expect there to be any additional charges for international orders but we recommend that you check with your local customs officials or post office for further information.
International delivery of framed-to-order items
The estimated time of dispatch of preframed items will be shown on the product page. If you add a Deluxe Frame via the dropdown on the product page, this item is framed to order. Upon receiving your order we dispatch the order to our framers in one working day. They require seven working days to frame the item, although it is usually much quicker, and will then dispatch the item direct to you by DHL. The cost of delivery will be shown during the checkout process. If you are not in when a delivery is attempted, DHL will make two more attempts to redeliver, after which they will leave a card with instructions on how to retrieve your parcel.
What do I do if I want to return an item?
No problem, please read our returns page.
What payment methods do you accept?
We accept Amex, Visa, MasterCard, Delta, and Maestro credit and debit cards. We also accept PayPal and wallet payments such as WeChat, AliPay, Apple Pay and Google Pay. You will see all the options available in your country on the checkout page. All our payments are made on secure, encrypted servers, using Stripe.
What currencies can I pay in?
You have the option to view our prices in Australian Dollars, Euros, US Dollars, UAE Dirham and Chinese Yen but the prices shown are only a guide. All orders will be charged in Pounds Sterling as shown on your order confirmation, and converted at the rate determined by your card issuer.
How do I know your items are genuine?
Authenticity is everything to us, and obviously it's vitally important to you as a customer. We ONLY sell products with original autographs, that have come from official signing sessions. We never supply copies, prints or facsimile signatures. Read about our authenticity guarantee.
What size is the shirt (or boot)?
We buy a selection of sizes (depending on availability from the manufacturer at the time), but we might be able to find a specific size if you want.
Can I make my order anonymous?
Yes, if you like. Just email or call us and we can send the packing note separately or not at all.
Are the football shirts you use official replicas?
Yes, we use the same shirts you would buy from a club shop. If the shirt is older (not in current production) we buy official "retro" replicas made by the authorised manufacturers only.
My order is a gift and I need it urgently. What can I do?
Please contact us and we will do our very best to help. We can usually ship overnight.
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